School Uniform Shoe Policies and Orthotics: What UK Parents Need to Know

A large number of UK schools require children to wear plain black leather shoes as part of the uniform policy. Unfortunately, traditional plain black leather school shoes are among the least orthotic-compatible shoe types available.

They tend to be shallow, with fixed insoles glued into the shoe. The toe boxes are narrow for a sleek appearance. Many have no adjustable fastening, relying on elasticated openings instead. And the rigid leather upper leaves no room for a device that adds volume inside the shoe.

This is not merely a matter of comfort. When a child wears shoes that cannot accommodate their orthotic properly, the device cannot do its job. The correction it is designed to provide is undermined, and the child may experience pain, instability, and worsening of the original condition. A shoe that fights the orthotic is actively counteracting its purpose.

The Equality Act 2010 places a legal duty on schools in England, Scotland, and Wales to make reasonable adjustments for pupils with a disability or health condition. A medically prescribed orthotic device typically qualifies under this duty.

This does not mean the school must abandon its uniform policy entirely. It means the school must consider and implement reasonable adjustments that allow your child to wear footwear compatible with their prescribed device.

A reasonable adjustment might include:

• Allowing plain black trainers instead of leather shoes
• Allowing a specific style of shoe recommended by the orthotist
• Allowing a different colour if no black option is compatible with the device
• Exempting the child from the specific shoe requirement while maintaining the rest of the uniform

The key word is reasonable. Schools cannot refuse to consider an adjustment simply because it differs from the standard policy.

In most cases, a straightforward, well-documented approach resolves the issue without conflict. Follow these steps:

1. Get a letter from your child's orthotist or GP. This is the single most effective tool you have. The letter should state that your child has been prescribed an orthotic device and that compatible footwear is a clinical requirement. Ask the clinician to be specific about what features the shoe needs (removable insole, adjustable fastening, adequate depth).
2. Make a formal written request to the SENCO or headteacher. Put your request in writing, not just a verbal conversation. Attach the clinical letter. Keep a copy of everything.
3. Be specific in your request. Rather than asking for a vague exemption, be precise about what you need. For example: "We request that [child's name] be permitted to wear plain black lace-up trainers with a removable insole to accommodate their prescribed orthotic device, as recommended by their orthotist at [clinic name]."
4. Most schools agree without escalation. When presented with a clear medical letter and a specific, reasonable request, the vast majority of schools will accommodate the adjustment. Many headteachers are simply not aware of the issue until it is raised.

Refusals are uncommon when a clinical letter is provided, but they do happen. If your initial request is refused:

• Escalate to the governing body. Write formally to the chair of governors, attaching all previous correspondence and the clinical letter. Request that the governing body reviews the decision.
• Contact the local authority SEND team. They can advise on the school's legal obligations and may intervene directly.
• Seek advice from a parent advisory service. Organisations such as IPSEA (Independent Provider of Special Education Advice) and Contact provide free advice and support on education rights for children with additional needs.

Remember that the Equality Act places the legal duty on the school, not on you. You are not asking for a favour. You are requesting a reasonable adjustment that the school is legally required to consider.

In 2025, a UK NHS professional launched a widely reported campaign to change school uniform policies around orthotic footwear. The campaign highlighted how widespread the problem is, with thousands of families across the country struggling to find school shoes that work with their children's prescribed devices.

The campaign received significant media attention and prompted several local authorities to review their guidance to schools on uniform policies and medical footwear exemptions. While there is no single national policy, the direction of travel is clearly toward greater flexibility and awareness.

If your school is resistant, knowing that this is a recognised national issue, not an unusual request from one family, can be helpful context to share.

The school says the Equality Act does not apply to uniform policies. Is that correct?

No. The Equality Act 2010 applies to all aspects of school life, including uniform policies. The duty to make reasonable adjustments is not limited to the classroom or curriculum. If your child has a disability or health condition that requires specific footwear, the school must consider a reasonable adjustment to its shoe policy.

Does having a prescription automatically mean my child has a disability under the Act?

Not automatically, but many conditions for which orthotics are prescribed meet the legal definition of disability under the Equality Act. The definition covers physical impairments that have a substantial and long-term adverse effect on the ability to carry out normal day-to-day activities. Your child's GP or orthotist can advise on whether the condition meets this threshold.

The school has agreed to an adjustment but says the shoes must be plain black. Can we find compatible plain black shoes?

Yes. Several trainer brands produce plain black styles with removable insoles, firm heel counters, and adjustable fastenings. These meet most schools' visual requirements while being fully compatible with orthotics. Read our school shoe features checklist for guidance on what to look for.

Do the same rules apply in Scotland and Wales?

Yes. The Equality Act 2010 applies across England, Scotland, and Wales. Northern Ireland has separate but similar legislation under the Disability Discrimination Act 1995 (as amended), which also requires schools to make reasonable adjustments.

Browse our full Children's Orthotic Shoe Buyer Guide